Eastern Ontario

Medical IT support for practices that can't afford downtime.

We're the healthcare IT team your clinic can actually reach. EMR troubleshooting, PACS support, OHIP billing systems, and managed infrastructure β€” from someone who has worked inside medical offices and understands what's at stake when things go wrong.

PHIPA-compliant On-site & remote Kingston & Ottawa Flat monthly rate

Technical support built for medical offices.

From EMR migrations to PACS imaging systems, we handle the technology so your practice can focus on patients.

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EMR Technical Support

OSCAR, PS Suite, Accuro, Wolf EMR, Telus Health. Setup, migrations, updates, and day-to-day troubleshooting β€” including workstation and server-side configurations.

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Medical Imaging & PACS

Digital X-ray, DICOM workflow, and PACS setup and support. Radiology workstation configuration, viewer setup, and imaging hardware maintenance.

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OHIP Billing Systems

Billing software installation and configuration. Claim submission troubleshooting, remittance reconciliation, and integration support with your EMR.

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PHIPA Compliance

Audit-ready infrastructure. Encrypted storage, access controls, secure backup, and breach prevention β€” built into every engagement, not added after the fact.

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Managed Technical Support

Proactive monitoring, remote helpdesk, and on-site visits when needed. One flat monthly rate, no surprise invoices. Hardware setup and workstation deployments included.

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Network & Infrastructure

Clinic networking, server setup, VPN configuration, and workstation deployment. Reliable infrastructure that keeps your practice connected and secure.

Eastern Ontario, Kingston to Ottawa.

On-site when you need it. Remote when you don't. Serving the full corridor from Trenton to Arnprior.

Ottawa Kanata OrlΓ©ans Arnprior Carleton Place Perth Smiths Falls Brockville Prescott Gananoque Kingston Napanee Belleville Quinte West Trenton Picton

Don't see your city? Call anyway β€” we cover the full corridor and surrounding areas.

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On-site visits

Server room work, hardware swaps, and anything that needs hands on the equipment β€” we come to you.

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Remote support

Most EMR and software issues are resolved remotely within the hour. No waiting for a technician to drive out.

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Direct line to your tech

No ticket queues. No call centres. You reach the person who knows your practice's systems.

Built on hands-on experience in medical and healthcare IT.

Medibyte was started by someone who spent years working inside medical and healthcare offices across Ontario. EMR migrations, PACS deployments, OHIP billing integrations, and clinic networking: this is familiar territory. The result is a medical technical support solution that does not need a learning curve.

Over five years of direct experience supporting medical, dental, and healthcare offices across Ontario β€” at a price that works for a practice of any size. PHIPA compliance and data security built in from the start, not an afterthought.

580+
Medical and healthcare offices supported across our founder's career in healthcare IT
5+
Years our founder spent in medical and healthcare IT environments across Ontario
Eastern Ontario
Local to Eastern Ontario, with on-site coverage across the corridor.

Let's talk about your practice.

Whether you need help with an EMR issue today or want to talk about managed support, we're available. No sales process β€” just a conversation about what your practice needs.

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Phone 613-264-9570
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Based in Perth, Ontario β€” serving Kingston to Ottawa